Jessica Lombardo is the VP of Membership and Volunteer Engagement at ASIS International. Jessica joined ASIS’s team in May 2019. There she has focused her attention on enhancing the member experience through her work with volunteers developing new digital trainings and orientations, launching Subject Area Communities and a Member Appreciation Month campaign, and reviving the security leaders mentoring program. Prior to ASIS, she served as the Director of Membership at AIIM, the Association for Intelligent Information Management (AIIM). A seasoned membership professional, Jessica was the driving force in building AIIM’s membership programs and leadership summits, as well as, developing its online community. A Certified Information Professional, Jessica is especially interested in how to optimize technologies and processes to impact customer experience. Prior to her more than twelve years at AIIM, Jessica supported various nonprofits through her roles as Outreach Manager, Event Consultant, and Sales Manager. In addition to her CIP certification, she has earned certificates in marketing through Hubspot, and has been featured in a RISK! podcast capturing her storytelling performance at the Howard Theatre in Washington, DC. Jessica graduated Summa Cum Laude from Aquinas College with a degree in Liberal Arts.