Attendee FAQ | Digital Summit At Home

We look forward to hosting you at Digital Summit At Home!

Below you will find the information to assist you in your planning for this event

My Pass Information

Base Pass       All Access Pass
All sessions on Day 1 & 2
(April 27-29)
X X
Q & A with speakers X X
Interactive networking lounges and vendor gallery X X
Post event session recordings X X
$100 credit toward a future Digital Summit in-person event X X
Day 0 Masterclass (April 27) X

No need to pre-register for any of the sessions on the agenda! Attendees are welcome to select their desired session during the event.

You’re all set for now! Our team will send each attendee’s event unique access info on Monday, April 26 at 10am ET.

Make sure to whitelist these emails to insure you receive all attendee information:
Digital Summit: hello@mail.digitalsummit.com
SpotMe: noreply@spotme.com

Please reach out to registration@digitalsummit.com if you have not received your attendee information.

Where/When is the Event?

Please note that while the event is based on the east coast time zone, the agenda under your unique access link will automatically convert to your device’s local time.

  • Day 0: Tuesday, April 27 (ET). This is included in the All Access Pass only.
  • Day 1: Wednesday, April 28 (ET)
  • Day 2: Thursday, April 29 (ET)

Digital Summit At Home will be hosted on SpotMe. Please check your attendee email for your unique link to join Digital Summit At Home.

Please reach out to registration@digitalsummit.com if you have not received your attendee information.

If you require special assistance (accessibility requests), please contact registration@digitalsummit.com to provide advance notice by April 5th, 2021. Please note our team will need proper time to secure any additional resources required.

To join live sessions, make sure you click the ‘join’ button via the email sent out on Monday, April 26 at 10am ET. Once you’ve joined the event hosted on SpotMe, live sessions can be viewed via the Agenda page.

Please keep an eye on your inbox. Our team will send each attendee’s event unique access info on Monday, April 26 at 10am ET.

Make sure to whitelist these emails to insure you receive all attendee information:
Digital Summit: hello@mail.digitalsummit.com
SpotMe: noreply@spotme.com

If you haven’t received that, please shoot us a note at registration@digitalsummit.com.

What Can I Expect?

To join Digital Summit At Home use your unique attendee link (no password required).

Please note attendee links are per attendee only and will be locked if shared with multiple users.

Registered attendees are welcome to access the event via their unique links at any time. Joining sessions ahead of time will keep you in a waiting room until the designated start time.

For the best viewing experience, please use the latest version of Google Chrome, Firefox or Safari. If you have any audio/video issues, please check you are using the latest version of a supported browser.

No video or mic capabilities needed.

You can access our event via SpotMe’s platform through a web browser or any mobile device/tablet that supports SpotMe’s app.

Click on your name in the upper right hand corner to update your profile with a picture, name, social info, etc.

The agenda displays all sessions from the event. View session descriptions, speakers and bookmark/schedule sessions you’d like to attend. Use the left side filter to display sessions based on a topic of interest.

Please note that while the event is based on the east coast time zone, the agenda under your unique access link will automatically convert to your device’s local time.

Bookmark a session to save it to your bookmarked list. You can view all bookmarked sessions by selecting ‘Bookmarks’ on the right side menu or using the filter feature on the Agenda page.

Schedule a session in your personal calendar by clicking on a session and selecting the ‘Save’ button at the top.

Networking Opportunities

Use the ‘Discussion Board’ and ‘Direct Messages’ on the left side menu to interact with sponsors and fellow attendees.

Follow the event @DigitalSummits and use #DSatHome to Tweet or follow other tweeters.

Stay updated and connect with fellow attendees on our Facebook.

Digital Summit Community:

Join our Digital Summit Community Facebook group! Connect with our DS community across the US and worldwide.

Troubleshooting

To join live sessions, make sure you click the ‘join’ button via the email sent out on Monday, April 26 at 10am ET. Once you’ve joined the event hosted on SpotMe, live sessions can be viewed via the Agenda page.

  • Click on volume icon on the video player to adjust the volume, or hover over the icon and slide the volume bar to increase the volume.
  • Ensure the browser tab with the video is not muted, right-click on the browser tab of your stream and click on “Unmute tab” or “Unmute site”.
  • Check the volume of your computer.
  • There may be volume controls on your keyboard.
  • If you are using a laptop, unplug any external speakers, headphones or screens.
  • If you are using Bluetooth headphones, try re-connecting them with your computer.
  • We recommend using headphones for best sound quality.
  • Test your internet connection here.

If you’re still having issues, please reach out to SpotMe’s Support Team or registration@digitalsummit.com | 919-529-5373.

  • Try using a modern web browser like Firefox, Google Chrome or Safari
  • Close any other open browser tabs that you do not need.
  • Close any other apps running on your computer that you are not using.
  • Test your internet connection here.

If you’re still having issues, please reach out to SpotMe’s Support Team or registration@digitalsummit.com | 919-529-5373.

What Else Do I Need to Know?

We’ll send out an email post event with instructions on how to access.

Certified Association Executives can earn up to 8 continuing education credits (up to 18.5 total) toward your CAE renewal by attending Digital Summit in April.

Live Attendance is required for you to qualify for your credits (watching the recordings post-event does not count).

A completion certificate will be made available on request by emailing us at registration@digitalsummit.com – subject line: Requesting CAE Completion Certificate.

It’s of utmost importance to us that the conference be informative, valuable and fun for all. If there is anything we can do to make for a better experience, please let us know by filling out our post-event survey immediately following the conference. We read EVERY one, and use them to shape our future conferences.

If you have any questions about the event and/or your registration, please contact Stefano in our registration department: registration@digitalsummit.com| 919-529-5373